Date: Tue 4 March 2025
Time: 10am – 11am
Session to be observed: Academic Support Workshop – ‘Reflective Writing’
Size of student group: MA User Experience Design – 25/30 students (usual attendance 5/6 students)
Observer: Kelly Harrison
Observee: Gem Smith
Note: This record is solely for exchanging developmental feedback between colleagues. Its reflective aspect informs PgCert and Fellowship assessment, but it is not an official evaluation of teaching and is not intended for other internal or legal applications such as probation or disciplinary action.
Part One
Observee to complete in brief and send to observer prior to the observation or review:
What is the context of this session/artefact within the curriculum?
This is an embedded workshop delivery from the academic support department. The session is a 2-hour workshop. All workshops are requested by the course team and scheduled accordingly. I have regular meetings with the course team to deliver a bespoke workshop according to the students brief. The students are currently working on Macro User Experience and a Collaborative unit simultaneously. They have a submission due in March. This session is a follow up from other workshops that I have delivered to the students. They have had delivered so far critical writing, reading, thinking, making the grade, citation and referencing. I have access to the assignment brief and the workshop aligns with the requirements. The intention for this workshop is to provide a space where students can refine their knowledge of reflective writing and to take part in practical exercises to put this into practice. Students often ask for structures as a guide that they can customize to suit their style of writing. This is also an opportunity to signpost students to any further support from academic support and other services.
How long have you been working with this group and in what capacity?
I have been working with this group since September 2024. I am the assigned academic support for this course, this is my third year working with this course. I see a few of the students in this cohort for one-to-one tutorials as well. The discussions in the workshop will also extend to individual tutorials.
What are the intended or expected learning outcomes?
- For students to understand the definition of reflective writing.
- For students to obtain practical tools and strategies to support their reflective writing with their Macro UX and Collaborative units.
- For students to review and discover how to structure a reflective essay/report confidently.
- To create a space for dialogue and discussion about reflective writing.
What are the anticipated outputs (anything students will make/do)?
- Activity 1: Students will be asked how they feel about reflective writing and will be shown images as prompts. This will be an open question where feedback from students will take place.
- Activity 2: Objects of reflection – Students will be given an object for each group. Students will be asked to discuss and reflect on these objects using the What? So what? And Now what? Theory. Students will have 5 mins to discuss and 5 minutes to feedback. They will be given prompt questions to support them if needed.
- Activity 3: ‘Observing Yourself’. This activity will be where students will be reflecting on their own achievements and any areas of improvements. They will be working in pairs. Students will be encouraged to make notes and discuss ideas with their partner and will later feedback
- Activity 4: ‘Challenges with reflecting writing’. Students will write on post it notes any challenge they face with reflective writing. They will stick this on the table, and they will swop tables with another group. Students will then read out the post it notes and offer advice and support.
- Activity 5: Students will review a good reflective example of writing considering the three stages of reflective writing. They can work in groups to complete this task. Students will feedback and review the piece of work together.
Are there potential difficulties or specific areas of concern?
- One area of concern is regarding student attendance. The session is timetabled, and the students were reminded, however students’ attendance is often low from a class of about 20/25 students, attendance is generally about 5/6. This session is also not compulsory.
- For some students English is not their first language, I must make sure that instructions are clear and that there are a variety of feedback methods.
- The classroom is sometimes cluttered due to the student’s well needed experimentation and constructions. An early presence in the classroom is often advised so I can reconfigure the space where possible.
How will students be informed of the observation/review?
I have informed the course team, and they will notify the students beforehand. I will also inform the students of the observer’s attendance in the session and assure them that they will be observing my teaching only.
What would you particularly like feedback on?
General feedback overall would be appreciated.
How will feedback be exchanged?
The use of this form will be the main source of feedback.
Part Two
Observer to note down observations, suggestions and questions:
The observation took place in D211 at LCC for 3 students.
The observee highlighted in advance of the session that attendance was sometimes a challenge, in part because the sessions are not compulsory.
Despite the small group size for this session, the students appeared to be content and confident, willingly offering answers to questions and contributing freely to group discussions.
Overall, there was a high level of engagement during the session and students engaged positively with each of the activities.
A QR code register was used which clearly worked well, this is something I will suggest we consider using in the GMD sessions – particularly as we have such large student numbers.
The observee informed the students that I was present in the room to view their teaching practice only and to ensure they felt comfortable and weren’t distracted by my presence.
When 1 student arrived 10 minutes late it was good practice to see the observee warmly welcome them, then clearly explaining the activity so they were able to catch up quickly and feel included in the session.
The observee spoke clearly and calmly creating a supportive and inclusive atmosphere. During the session students were seated and the observee was standing. Following the slide presentation, it was good practice to see the observee moving around the room and addressing the students individually and collectively, encouraging positive input and dialogue and working alongside them (co-working).
The observee presented open and positive body language, there was friendly exchange and some shared laughter in the session, evidencing the students felt comfortable while still maintaining an appropriate level of focus and active learning.
The session was introduced and delivered clearly via a PowerPoint and the overall structure of the session was well communicated.
The introductory warm-up task used animal images for students to explore and articulate how they feel about reflective writing. This was a relatable and fun way of inviting students to self-reflect and also for the observee to gain an initial understanding of the levels of academic support students might need at this stage.
The session clearly communicated the relevance of reflective writingto the Macro UX brief and Collaborative Unit. Students were introduced to and equipped with the appropriate tools, reflective models and structures to help support them writing their reflective essays and reports.
The Objects of Reflection (Object-based Learning) task was an effective starting point for introducing and exploring Reflective Models. Students engaged positively with the product analysis activity What Can You See? So What? and Now What?
As a suggestion, inviting students to draw the object and add annotations in response to a list of key product analysis prompts as guides could be useful in guiding and facilitating further in-depth knowledge and wider contextual reflection perhaps e.g. materials/manufacture, form/function, target audience/user group, date of design/designer, cultural/social issues, cost high/low value, environmental considerations and future design developments.
The Gibbs Reflective Model was an effective way to introduce and structure self reflection and to pave the way for the Reflection Activity: Observing Yourself. It was to the observees credit, that the students felt supported and comfortable enough to freely and honestly discuss achievements and successes with the group.
The observee responded positively to student questions throughout the session, clearly explaining key words, methods and approaches e.g. carefully explaining the difference between success and achievement.
Overall, this was a very well devised and delivered session covering a wide range of methods and apppoaches to support students in their academic understanding and application of Reflective Writing skills for their UX design studies and practice.
A final note, the use of the timer was a good practical inclusion, I will embed this into my sessions too.
Part Three
Observee to reflect on the observer’s comments and describe how they will act on the feedback exchanged:
Thank you, Kelly, for observing my lesson. It was a pleasure to have you in the session.
Thank you for your helpful and valuable comments, it is really appreciated.
It is very often a challenge within academic support where attendance is compromised. This is a shame for this course for I have a strong working relationship with the course team, and we meet regularly to plan the workshops. The lecturer communicates regularly with students to discover the areas of support that they need. Very often students will request certain topics, and I will deliver this for them. The lecturer is very attentive to their students. The idea of being creative in terms of when the sessions are delivered needs further development, however we are posed with the idea of timetable restraints. This is an area for further development. Timing of the sessions is key.
It was good that the students that were present were able to express any challenges that they were facing, and they received some useful tools that they can implement in their work.
It is a known theme that the students that attend the workshops are the students who are doing well already and are proactive. They also book regular one to one tutorial. The challenge is to connect with all students.
That is a great suggestion to invite students to draw as well as to scribe and discuss the objects that they chose and to add annotations in response to a list of key product analysis prompts. This is another good way of offering support to students, this will also generate more in depth creative ideas and outcomes. Connecting their ideas to a wider context is good. As suggested students can look at what materials, target market, cost. cultural and environmental developments can be explored. This will open a deeper gateway of reflection. I will implement this in my reflective delivery in the future. Thank you for this, this makes total sense. It is valuable having someone else viewing your lesson with a different lens.
Thank you again for your encouraging comments and suggestions, this has been very helpful. It has been a good experience sharing practice.